Warranty & Returns
San Francisco, CA
The 1 year extended warranty covers any defective materials and/or craftsmanship from the manufacture. Our products are manufactured to extremely high standards and are thoroughly inspected and tested prior to shipping. The warranty, which is nontransferable, does not include any damage caused by accident, misuse, or neglect. Such as but not limited to the following: 1. Excess combination of patient weight and force into the Table, 2. Standing, jumping or walking on the Table, 3. Failure to properly & securely set the Table up before use. ChiroLux is also not responsible for third party transportation damage ie. USPS, TSA, etc. This is NOT covered by the Warranty. (Please contact third party transportation company to receive compensation) *Cost of shipping not included in warranty returns.
Following delivery, you have 30 days to return your order for a refund or an exchange, excluding shipping. All returns, exchanges and order cancellations with be subject to a 15% restocking fee. We reserve the right to refuse service to anyone depending on the circumstance.
To find out more on Warranty and Returns Information and to see if your product qualifies for a replacement, please contact one of our service representatives at [email protected]
This warranty is intended to give you specific legal rights. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you.